FOR a number of months, the Friends of Ilkley Railway Station (FOIRS) have been consulting with local residents and other users to understand people’s views of Ilkley's public transport services and facilities.

A recent survey has now closed, and the group have been able to analyse the results.

Stephen Thornton, Chair of the FOIRS group said: “We would like to thank everyone who responded, it's very much appreciated. What we can certainly see from the feedback that the rail and bus services, along with the facilities, are very important to the residents of Ilkley.”

The analysis shows the following:

Rail Travel

• 2% of respondents never use the train

• 48% of respondents use the train most days or weekly Bus Travel

• 43% of respondents never use the bus

• 15% of respondents use the bus most days or weekly

The key reasons given for not choosing the train more or at all were:

• 20% say it is too expensive

• 18% say it doesn’t go to their required destinations

• 9% say the service is unreliable/strikes

The key reasons given for not choosing the bus more or at all were:

• 37% say it doesn’t run when they need them

• 22% say it doesn’t go to their required destinations

With respect to the existing facilities the three most important are:

• Cover from the rain

• Staffed ticket office

• Seating

The demographics of the respondents is as follows:

• Under 16 17%

• 16 to 30 10%

• 31 to 60 40%

• Over 60 33%

• Prefer not to say 1%

With regard to improvement of the facilities the three most important were provision of toilets, better/more seating, and improved signage. For the signage, digital and historical information were a priority.

75% of respondents said 'yes' to specific improvements of landscaping, planters and artwork on the station.

The Ilkley Rail and Bus Board which includes key stakeholders from Network and Northern Rail, West Yorkshire Combined Authority (WYCA), Bradford Council, Ilkley Town Council and Ilkley BID will use this feedback and build it into future development plans.

Stephen added: “Making changes to an area which involves so many stakeholders, particularly when funding is a major challenge, makes it all the more important that we start this process with good knowledge of what the people of Ilkley want. We believe our recent consultation now gives a firm mandate to support the proposed changes and hope to be able to progress with our plans over the coming months and years.”

Anyone wanting further information should email Stephen at