AN award-winning care provider has opened a new office in Otley to support the growing need for quality in-home care in the area.

West Park Care has just been awarded one of the Top 20 Reviewed Home Care Providers in the Yorkshire and Humber for the third year running – and the only one in Harrogate - as it opens new premises in Otley also covering Ilkley, Burley-in-Wharfedale, Guiseley, Menston, Yeadon and the surrounding areas.

Set up only three years ago, the Harrogate-based SME had expanded exponentially as more people wish to provide quality care for their nearest and dearest to allow them to live in their own homes.

Managing Director of West Park Care, Tom Page, said: “We chose to launch in the above areas to build on our reputation in the Harrogate area and offer our high standards of care delivery to more people.

“Everyone should have the ability to live a happy and healthy life in their own home and our bespoke packages of care offer just this.

“We’ve just taken on five new employees and we’re still recruiting to support the expansion into Otley.

“We’re also reviewing our staff retention scheme to encourage our existing carers to stay with us and grow their careers long term. Ultimately, we are only as good as our people and our business relies on their dedication, so we need to protect our employees and make sure they feel looked after.

“Several years ago, I went through the rigmarole that many my age are faced with when I had to look for care for my grandfather. I was appalled at the standard of service and poor communication that seemed to be widespread across most providers and decided that I wanted to do it better.

“So, I set up my own company, West Park Care, to support clients who want excellent, personal care – not just a brief 15-minute visit to feed someone from permanent staff not zero hour staff.

“Now we’re looking for people in the Otley area who feel the same and want to come work with us and make a difference to people’s lives.”

For more information about working with West Park Care or for information about their home care services call 01943 496851.